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  • I’ve never done this before. How much do most people give?
    The bible refers to 10% (tithing). But, more than 50% of our regular members are thriving to give more.
  • Can I schedule recurring donations?
    You can set the frequency and the amount of your contribution through your Subsplash account.
  • What happens if I don’t switch to Subsplash?
    STSA will cancel Pushpay subscription and won’t be able to receive any payments. All donors are encouraged to switch their giving as soon as possible so that our finances are not compromised during the process.
  • Will I still receive a giving statement that reflects all my giving for 2024 even after I switch to Subsplash?
    We will provide one statement that reflects your 2024 giving from Pushpay and Subsplash. Make sure your contact information is current so you can get yours in the email.
  • If I give online, what types of payments do you take?
    We accept a variety of payment methods, including ACH (the most cost-effective option for the church), debit cards, and major credit cards (VISA, Mastercard, Discover, and American Express). Our goal is to make giving as convenient, safe, and hassle-free as possible for you.
  • What if I change credit cards or want to adjust the date or amount of a contribution?
    No problem! With your login information, you can edit or delete a scheduled contribution at any time, including the credit card, expiration date, gift frequency, and amount.
  • Is online giving secure?
    Your giving data is secured by SSL(Secure Socket Layer) encryption - the same technology used by banks and e-commerce companies to keep your information safe and secure.
  • Who do I talk to if I have more questions?
    If you have any questions at all, send an email to finance@stsa.church and someone on our financial team will be glad to get back to you.
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